Public Service Representative

1 month ago


Freeport, Illinois, United States Illinois Secretary of State Full time
Job Overview

As a Public Service Representative with the Illinois Secretary of State, you will play a critical role in administering road examinations to applicants for all classes of driver's licenses. This position requires strong communication and interpersonal skills, as you will be serving as an information clerk to the public, explaining improper actions to applicants during the examination, and reviewing and completing drivers license applications for processing.

Key Responsibilities
  • Administer road examinations to applicants for all classes of drivers licenses
  • Serve as information clerk to the public, explaining improper actions to applicants during the examination
  • Review and complete drivers license applications for processing, checking appropriateness and validity of applicant identification documents
  • Administer and grade written drivers examinations, explaining incorrect test responses and coding applications according to results
  • Perform cashier functions for driver license and/or motor vehicle fees, balancing cash or checks with validation tape totals and preparing deposit records
  • Review and complete motor vehicle title and registration applications, reviewing fee checks and assuring necessary attachments are present
Requirements
  • Working knowledge of business English, spelling, and commercial arithmetic
  • Working knowledge of office methods, practices, and procedures
  • Elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver's license and the processing of various motor vehicle forms
  • Ability to maintain records of some complexity and deal tactfully with the general public
  • Ability to communicate both orally and in writing and operate in an independent manner within defined procedures
Application Process

Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.



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