Customer Service Liaison
6 days ago
We are seeking a dedicated and professional Customer Service Liaison to join our team at beBee Professionals in Montgomery, United States.
About the RoleIn this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction. You will be the primary point of contact for customers via phone, email, or chat, providing accurate information and solutions to their concerns.
Responsibilities:- Customer Support: Respond to customer inquiries in a timely and professional manner, resolving issues efficiently and effectively.
- Issue Resolution: Identify and resolve customer complaints, escalating complex issues to senior team members as needed.
- Record Keeping: Maintain accurate records of customer interactions, updating customer information in our system as necessary.
- Team Collaboration: Collaborate with other departments to ensure seamless customer experiences, sharing knowledge and best practices to improve service delivery.
- Education: High school diploma or equivalent required; previous experience in customer service or a related field preferred.
- Skills and Qualifications: Excellent communication and problem-solving skills, with the ability to multitask and manage time efficiently. Proficiency in computers and customer service software is essential.
- Competitive Salary: $45,000 - $55,000 per annum, depending on experience.
- Benefits Package: Health, dental, and vision insurance coverage, paid time off, flexible working hours, and opportunities for career growth and development.
This is an excellent opportunity for a motivated and customer-focused individual to join our dynamic team at beBee Professionals. If you have a passion for delivering exceptional customer service, please submit your application.
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Customer Service Liaison
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Service Advisor
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Automotive Service Representative
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Automotive Service Consultant
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Customer Service Representative
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