Sales Associate
3 weeks ago
The Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.
Key Responsibilities- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, services, add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Confidence in selling services and products
- Ability to connect with customers (both canine and human) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
$18.00 per hour
Equal Opportunity EmployerScenthound is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Sales Associate
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Lansdowne, Pennsylvania, United States Scenthound Full timeAbout the PositionThe Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and...
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Sales Associate
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Lansdowne, Pennsylvania, United States Scenthound Full timeAbout the PositionThe Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires sales experience and confidence, as well as customer service skills and a passion for dogs and dog health & wellness.Key ResponsibilitiesDrive membership sales through...
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