Senior Account Resolution Expert

5 days ago


Atlanta, Georgia, United States Aldridge Pite Haan Full time

Aldridge Pite Haan, a renowned law firm, is seeking a Senior Account Resolution Expert to manage high-volume collections. If you possess exceptional negotiation skills, a strong understanding of compliance regulations, and fluency in English and Spanish, this could be the ideal role for you.

In this position, you will be responsible for making over 125 calls daily, ensuring adherence to FDCPA and internal guidelines, and resolving customer disputes effectively. Our ideal candidate has at least 1 year of collections experience and is committed to delivering outstanding results.

Essential Duties:

  • Process and resolve customer disputes via phone and other means
  • Negotiate and finalize payment arrangements with customers
  • Maintain accurate records and reports of interactions
  • Stay updated on compliance regulations and best practices

Benefits:We offer a competitive salary range of $50,000-$70,000 per annum, comprehensive training, and opportunities for career growth. Regular working hours are from 12pm-9pm remotely, allowing for flexibility and work-life balance.



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