Whole Foods Market Team Trainer

2 days ago

Bee Cave, Texas, United States Whole Foods Market Full time
Job Description

As a Team Trainer at Whole Foods Market, you will play a vital role in supporting the high engagement, productivity, and retention of new team members. You will be responsible for organizing and delivering quality training on their home team, working in partnership with team leadership, store trainers, team member services generalists, and other qualified team members.

Key Responsibilities
  • Ensure new and ongoing store and team training programs are successfully delivered and completed.
  • Work within training deadlines and goals.
  • Coordinate with team leaders and store trainers to schedule new member training during their first four shifts.
  • Coordinate with new members, team leadership, and store trainers on the timely completion of new member connections, regularly communicating status toward completion.
  • Facilitate team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
  • Attend team trainer meetings, as scheduled.
  • Act as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Train all team members on customer service standards and look for opportunities to provide timely feedback.
  • Train all team members on new products, their differentiation, sales tactics, and department placement.
  • Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
  • Complete the team trainer operational learning pathway, team trainer certification, and other assigned training.
  • Familiarize themselves with the store training roles handbook and maintain engagement with all communication platforms.
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
  • 6 months of Whole Foods Market experience (or equivalent retail training experience).
  • Ability to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
  • Ability to work in wet and/or cold environments.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

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