Veterinary Department Manager, North County

1 week ago


San Marcos, California, United States Ethos Veterinary Health Full time
About the Role

The Assistant Hospital Service Manager oversees daily operations of assigned disciplines and/or departments with a focus on delivering exceptional client experiences. Key responsibilities include operational planning, training and development of staff, scheduling, interviewing, hiring, and performance management of assigned staff.

Responsibilities
  • Ensure compliance with standard hospital operating procedures and local, state, and federal regulations across emergency, critical care, and overnight client care service teams.
  • Develop and manage staff schedules to optimize productivity and service while maintaining labor efficiency.
  • Collaborate with the hospital medical director to deploy medical services effectively within departments.
  • Optimize client and pet flow through departments, ensuring proper care from arrival to discharge and follow-up.
  • Evaluate department needs and recommend resources, including equipment and staffing, to meet those requirements.
  • Maintain clean, safe, and hospitable work environments for staff, patients, and clients.
  • Analyze financial and benchmarking data to ensure effective management of departments and achievement of business goals.
  • Participate in budgeting and expense management for assigned departments.
  • Cultivate long-term relationships with colleagues, clients, and community members.
Requirements
  • Bachelor's Degree or equivalent experience.
  • 5+ years managing or leading teams of 25+ people.
  • Prior human healthcare or veterinary experience is an asset.
  • This role is based in San Marcos, CA, and requires on-site presence.
  • Excellent communication, organizational, and interpersonal skills are essential.
Compensation

The estimated salary for this position ranges from $70,000 to $90,000 annually, commensurate with experience.



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