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Membership Services Specialist
2 months ago
As a Membership Services Specialist, you will play a crucial role in enhancing our Membership experience by delivering comprehensive information about Membership advantages, advocating for the value of our products and services, and facilitating Membership applications and upgrades.
Key Responsibilities:
1. **Membership Engagement:**
- Provide insightful information regarding Membership benefits.
- Promote the value of Company offerings and assist in processing Memberships and credit accounts.
2. **Safety Compliance:**
- Ensure the safety of the facility by adhering to established safety protocols and guidelines.
- Conduct regular safety checks and report any unsafe conditions to management.
3. **Order Fulfillment:**
- Efficiently manage Member orders by reviewing, pulling, and preparing items for collection.
- Ensure accuracy in order processing and follow up on inventory availability.
4. **Collaboration and Communication:**
- Work closely with team members and management to prioritize tasks and meet deadlines.
- Communicate effectively with Members to understand their needs and provide assistance.
5. **Customer Service Excellence:**
- Acknowledge Members and assist them in making informed purchasing decisions.
- Resolve any issues or concerns promptly while promoting Company products and services.
Benefits:
At Sam's Club, we are committed to providing competitive compensation and a range of benefits, including:
- Comprehensive health coverage (medical, vision, and dental)
- Financial benefits such as 401(k) plans and company-paid life insurance
- Paid time off for various needs including parental leave and bereavement
- Additional perks including disability coverage and employee discounts.
Professional Development:
We offer a company-paid education benefit program that supports associates in their pursuit of higher education, from high school completion to bachelor's degrees, with all associated costs covered.
Note:
Eligibility for certain benefits may vary based on job classification and tenure with the company.
