Infrastructure Reliability Engineer

1 week ago

San Jose, California, United States Western Digital Full time
Job Overview

Company Overview:
At Western Digital, we are dedicated to driving global innovation and redefining the limits of technology, transforming what was once deemed impossible into reality.

As a company rooted in problem-solving, we empower individuals to achieve remarkable feats through advanced technology. Our innovations have played a pivotal role in monumental achievements, including supporting space exploration.

We collaborate with some of the most dynamic and rapidly expanding organizations worldwide. Our contributions span from enhancing competitive gaming platforms to developing systems that enhance urban safety and connectivity in vehicles, as well as powering the data centers that support many of the largest corporations and public cloud services. Western Digital is at the forefront of creating a smarter, more connected future.

Whether you're binge-watching your favorite series, engaging on social media, or shopping online, Western Digital is the backbone of the storage infrastructure that supports these experiences. Our products, including flash memory cards, are designed to capture and preserve your most cherished moments.

We provide a comprehensive array of technologies, storage devices, and platforms tailored for both businesses and consumers. Our data-centric solutions encompass the Western Digital, G-Technology™, SanDisk, and WD brands.

Position Summary:
As a Site Reliability Engineer (SRE) within the Secure Development Factory (SDF) at Western Digital, you will be integral to our engineering processes, delivering essential software development tools and infrastructure that enable our engineering teams to produce high-quality products efficiently. Your role will be crucial in ensuring the reliability, scalability, and performance of our IT infrastructure and DevOps tools.

In this position, you will lead by example, collaborating closely with engineering teams to align our initiatives with customer needs. Your technical acumen, adaptability, and commitment to excellence will be key in driving success and empowering stakeholders to accelerate product delivery while maintaining high standards of security, development velocity, stability, code quality, and overall code health.

Key Responsibilities:

  • Monitoring and Observability: Design and enhance monitoring solutions to provide real-time insights into system performance.
  • Best Practices Implementation: Advocate for and apply best practices in SRE, DevOps, and automation to boost platform stability and performance.
  • Process Automation: Spearhead automation initiatives to optimize workflows, minimize manual tasks, and enhance operational efficiency.
  • System Architecture: Contribute to the design and architecture of systems and applications, ensuring alignment with reliability and scalability objectives.
  • Technical Leadership: Assume technical ownership within the SRE team, fostering a collaborative and growth-oriented environment.
  • Reliability Ownership: Take responsibility for system reliability, achieving Service Level Objectives (SLOs) and ensuring customer satisfaction.
  • Collaborative Solutions: Work closely with engineering teams to understand customer requirements and co-develop solutions.
  • Continuous Learning: Stay abreast of emerging technologies and adapt swiftly to changing requirements and challenges.
  • Knowledge Sharing: Actively engage in upskilling and sharing knowledge within the team.
  • Team Collaboration: Foster a positive team culture through effective collaboration with colleagues.
  • Professional Conduct: Exhibit professionalism, integrity, and a commitment to ethical standards.
  • Documentation: Maintain comprehensive and organized documentation of systems and processes.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or Mechanical Engineering, with 6 to 10 years of hands-on experience in DevOps tools and SRE practices.
  • Proven experience in administering DevOps tools such as Artifactory, Jenkins, Git, and security testing tools.
  • Strong understanding of server infrastructure, virtualization, storage, and networking.
  • Exceptional analytical and problem-solving skills for managing complex technology issues.
  • Extensive experience with Ansible automation, including research, writing, maintaining, and optimizing roles/playbooks/modules.
  • Proficiency in shell scripting, Python, and configuration management tools like Terraform.
  • Experience in developing and customizing CI/CD pipelines for diverse application requirements.
  • Familiarity with monitoring tools such as Icinga, Splunk, Prometheus, and Grafana.
  • Knowledge of containerization technologies like Docker and Kubernetes is advantageous.
  • Automation-first mindset with a focus on integrating security measures into systems.
  • Experience with load balancers, LDAP/SSO integration, and security endpoint configurations.
  • Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus.
  • Excellent communication and collaboration skills.

Additional Information:
Western Digital values diversity and is committed to creating an inclusive environment where every individual can thrive. We believe that diverse perspectives lead to the best outcomes for our employees, our company, and our customers.

We are dedicated to providing opportunities for applicants with disabilities and ensuring that all candidates can navigate our hiring process successfully.

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