Retail Sales Representative

4 days ago


Byron Center, Michigan, United States Express Full time
Job Overview

We are seeking a highly skilled Retail Sales Associate to join our team at the Grand Rapids Outlets store. This role is responsible for providing an exceptional in-store shopping experience for customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Follow company policies and procedures to ensure associate and customer safety.
  • Assist with product launch changes according to company standards.
  • Provide excellent customer service by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately to reduce customer wait times.
  • Positively resolve customer service-related issues and communicate resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Benefits and Compensation

We offer a range of benefits to help protect full-time associates' health and long-term financial security, including:

  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new parents
Requirements

To be successful in this role, you should have:

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in using technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements

Estimated Salary: $25,000 - $35,000 per year, based on location and experience.



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