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Customer Service Representative

2 months ago

Loves Park, Illinois, United States Harbor Freight Tools Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Harbor Freight Tools. As a Sales Associate, you will play a critical role in providing an exceptional shopping experience for our customers, handling sales transactions, and maintaining a safe and organized store environment.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, adhering to company standards and safety protocols.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing store display.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Physical ability to lift, bend, and stand for long periods, with the ability to safely climb up and down ladders.
About Harbor Freight Tools

Harbor Freight Tools is a family-owned business with over 45 years of experience as a national tool retailer. We are a $7 billion company with over 1,450 stores in 48 states, 27,000+ Associates, and one of the fastest-growing retailers in the country.