Vacation Planning Specialist
2 months ago
Compensation Type:
Hourly
Company Overview:
TradeWinds Island Resort is a leading hospitality establishment known for its exceptional service and innovative approach in the vacation industry. With a strong presence in the U.S. market and a commitment to providing unforgettable experiences, we pride ourselves on our ability to create memorable stays for our guests. Our resort offers a unique blend of relaxation and adventure, ensuring that every visitor enjoys a perfect getaway.
Location:
Experience the beauty of a tropical beachfront paradise at TradeWinds Island Resort, where guests can indulge in a variety of activities, exquisite dining options, and relaxing amenities. Our resort is designed to cater to all types of travelers, whether they seek family fun, romantic escapes, or group gatherings.
Position Overview:
We are currently seeking motivated and sales-oriented individuals to fill the role of Reservations Agent/Vacation Planner. In this position, you will be responsible for assisting potential guests in securing accommodations through various communication channels, including phone calls, emails, and online chats. You will play a crucial role in managing reservations for specific groups, such as corporate retreats, family reunions, and weddings.
Key Responsibilities:
- Handle inbound and outbound inquiries regarding reservations in a professional manner.
- Manage group bookings and maintain effective communication with group contacts.
- Collaborate with various departments, including Sales and Front Desk, to ensure a seamless guest experience.
- Utilize organizational skills to manage multiple tasks and processes efficiently.
- Exceed sales goals and contribute to the overall success of the team.
Qualifications:
- High School diploma or equivalent required.
- Previous experience in a hotel or related field is preferred.
- Strong communication skills and a pleasant phone demeanor.
- Ability to work flexible hours, including weekends and holidays.
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