Customer Service Representative
2 weeks ago
The Customer Experience Specialist plays a vital role in delivering exceptional customer service that exceeds customer expectations and drives retention. This role is responsible for creating a culture of empowerment among employees to provide outstanding customer service, ensuring first contact resolution, and enhancing the customer interaction experience.
Key Responsibilities:- Provide customer service that is above and beyond, ensuring customer satisfaction and retention.
- Work closely with employees to understand customer needs, provide guidance, feedback, and coaching when needed.
- Ensure all corporate policies and procedures are administered and followed by all staff.
- Collaborate with the management team to analyze NPS results, determine cause, and execute plans to improve guest satisfaction.
- 3+ years of demonstrated experience in customer service, with experience in operations and sales.
- Rental car experience is a plus.
- Excellent customer service skills, oral and written communication skills, relationship building and leadership skills, and problem-solving and decision-making skills.
- 40% off any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K Toronto Rd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Daikin Full timeCustomer Service Representative at DaikinAs a Customer Service Representative at Daikin, you will be responsible for receiving and responding to customer inquiries, both internal and external, in a timely and professional manner. You will also be responsible for entering and updating customer information into the call tracking database (CRM) and ensuring...
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Customer Service Representative
1 week ago
Springfield, Illinois, United States United Community Bank Full timeJob Title: Customer Service RepresentativeUnited Community Bank is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with various banking needs, and promoting bank products and services.Key Responsibilities:Assist...
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Customer Service Representative
3 weeks ago
Springfield, Illinois, United States Daikin Full timeCustomer Service Representative Job DescriptionAt Daikin, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, or instant...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States Tower Loan Full timeCustomer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your responsibilities will include:Main Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take customer orders using our...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Opportunity at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining a safe and clean store...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Aaron's Full time**Customer Service Representative**At Aaron's, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for building relationships with our customers, driving payment collections, and lease agreement renewals. You will serve as a coach to our customers, understanding lease...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States Digital Monitoring Products Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our DMP Customer Service Team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide prompt and courteous customer service to all customersRing up sales on the cash register accurately...
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Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Bath Planet Full timeCustomer Service RepresentativeBath Planet of SW Missouri is a leading provider of custom bath remodeling solutions. We are seeking a skilled Customer Service Representative to join our team in Springfield, MO and surrounding areas. As a key member of our team, you will be responsible for delivering exceptional customer service to homeowners, setting up...
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Customer Service Representative
1 week ago
Springfield, Illinois, United States Bath Planet Full timeCustomer Service RepresentativeBath Planet of SW Missouri is a leading provider of custom bath remodeling solutions. We are seeking a skilled Customer Service Representative to join our team in Springfield, MO and surrounding areas. The ideal candidate will possess excellent customer service skills, be able to communicate effectively with homeowners, and...
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Customer Service Representative
1 month ago
Springfield, Illinois, United States David Hersch - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of David Hersch - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional service to our customers.ResponsibilitiesEstablish and maintain strong relationships...
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Customer Service Representative
4 weeks ago
Springfield, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
3 days ago
Springfield, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe...
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Customer Service Representative
2 weeks ago
Springfield, Illinois, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our customers.Job...
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Customer Service Representative
3 days ago
Springfield, Illinois, United States Bath Planet Full timeCustomer Service Representative Bath Planet of SW Missouri is a leading provider of custom bath remodeling solutions. We are seeking a skilled Customer Service Representative to join our team in Springfield, MO and surrounding areas. The ideal candidate will possess excellent customer service skills, be able to communicate effectively with homeowners, and...