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Dining Service Associate

2 months ago

Southlake, Texas, United States Aimbridge Hospitality Full time

Job Overview

The role of the Server is pivotal in ensuring that guests have a delightful dining experience. Responsibilities include taking food and beverage orders, serving items, preparing detailed checks, and occasionally processing payments. Additional tasks may involve guiding guests to their tables, attending to customers at counters, setting up and clearing tables, and managing cash register operations. It is essential to verify patrons' identification to confirm they meet the legal age requirements for alcohol purchases. The Server is committed to delivering exceptional service in a friendly and efficient manner.

Key Responsibilities

  • Adhere to Aimbridge Hospitality's standards and regulations to promote safe and effective operations.
  • Meet certification requirements relevant to the position, including Alcohol Awareness and Food Handlers certifications.
  • Understand the restaurant's layout and the functions of various job roles.
  • Maintain comprehensive knowledge of the menu and daily specials.
  • Provide guests with all food and beverage needs in a warm, friendly, and professional manner.
  • Clear, clean, and reset tables as necessary.
  • Familiarize oneself with the Point of Sale (P.O.S.) system.
  • Execute cashier duties, including closing checks and completing end-of-shift paperwork.
  • Perform opening and closing tasks as assigned, ensuring all side work is completed.
  • Ensure tables and service stations are well-stocked, tidy, and clean.
  • Complete additional tasks as assigned by supervisors or management.

Qualifications

  • High School diploma or equivalent preferred, along with experience in hospitality or a related field.
  • Alcohol Awareness Certification and Food Handlers certification are required.
  • Ability to communicate information and ideas clearly.
  • Capable of evaluating and selecting among various courses of action swiftly and accurately.
  • Ability to thrive in high-pressure situations.

Company Overview

Aimbridge Hospitality is a leader in third-party hotel management, with a diverse portfolio that includes over 1,550 hotels across various brands and countries. Our team is dedicated to providing outstanding service and achieving exceptional results in a culture that encourages excellence.