Senior Service Experience Product Growth Leader

3 weeks ago


San Jose, California, United States Disability Solutions Full time
Job Description

The Director, Service Product Growth is a critical role at PayPal, responsible for driving the development and implementation of strategies to reduce customer contacts while increasing engagement and retention. This position requires strong leadership skills, with the ability to collaborate with cross-functional teams across Merchant, Consumer, and Risk Platform domains.

The ideal candidate will have 6-8 years of experience leading diverse technical product teams, with a focus on driving strategy and innovation to solve complex challenges and improve customer experience. They should possess significant depth in quantitative analysis, data structures, and experimentation methodologies.

This role offers a competitive salary range of $118,700 - $246,290 per year, based on location and relevant skills and experience. Additionally, PayPal offers a comprehensive benefits package, including flexible work environment, employee shares options, health and life insurance, and more.



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