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Client Services Supervisor
2 months ago
Position Overview:
Sodexo is seeking a Client Services Supervisor to oversee operations and client interactions within our facilities.
The Client Services Supervisor acts as the primary liaison between the client and the Sodexo team, addressing both service quality and operational efficiency.
In this role, you will be responsible for managing inventory levels, coordinating delivery schedules, providing training on product usage, and assisting with cost analysis and reporting.
Key Responsibilities:
- Supervise front office administrative and reception functions.
- Establish and maintain appropriate inventory levels for client needs.
- Analyze and report on usage statistics.
- Oversee compliance with Sodexo's operational programs.
- Manage the Computerized Maintenance Management System (CMMS), including work order dispatch and closure.
- Control key distribution and ensure adherence to key management protocols.
- Implement and monitor client-specific programs.
- Address and resolve client inquiries and concerns.
- Track and document campus events.
- Maintain logs for visitors and vendors.
- Ensure adherence to delivery schedules.
- Promote a culture of safety and well-being.
Candidate Profile:
We are looking for individuals who possess:
- Proficient computer skills.
- Experience with workforce management systems preferred.
- Strong client relationship management abilities and responsiveness to client and management requests.
At Sodexo, we are committed to providing our employees with the necessary resources to excel in their roles.
Our comprehensive benefits package includes health, dental, and vision insurance, as well as additional perks such as paid time off, financial savings programs, a 401k plan, and access to employee assistance programs and various discounts.
If this position does not align with your career goals, we encourage you to explore other opportunities within Sodexo, which offers a range of Food Service Management and Catering roles across various sectors, including Corporate, Education, Healthcare, and more.
Why Choose Sodexo:
Sodexo is dedicated to fostering a culture that supports individual growth through ongoing learning, mentorship, and career advancement opportunities. Here, you will discover the essential elements for a rewarding career in food service management with a focus on Catering.
Our benefits include flexible schedules that promote work-life balance and opportunities for professional development, contributing to a unique quality of life in the hospitality sector.
Compensation and Benefits:
Sodexo offers competitive and equitable compensation, which is influenced by a candidate's educational background and relevant experience.
While the salary range for this position is established, offers are tailored based on individual qualifications, including experience, skills, and education.
Qualifications:
Basic Education Requirement - Associate's Degree or equivalent experience.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.