Shift Leader

2 days ago


Lynchburg, Virginia, United States Insomnia Cookies Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Insomnia Cookies. As a Shift Leader, you will be responsible for leading our bakery team during nighttime operations, ensuring that our customers receive exceptional service and quality products.

Key Responsibilities
  • Lead the bakery team during nighttime operations, ensuring that all tasks are completed efficiently and effectively.
  • Provide exceptional customer service, ensuring that all customers receive a positive experience.
  • Manage cash handling and deposits, ensuring that all financial transactions are accurate and secure.
  • Maintain a safe and clean working environment, adhering to safe food handling practices.
  • Support and work alongside the Cookie Crew team to achieve sales and customer satisfaction goals.
Requirements
  • At least 1 year of working experience in a customer service focused role.
  • Point of Sale systems experience.
  • Outstanding communication, time management, and people skills.
  • Outgoing/friendly/patient demeanor.
  • Detail focused and results-oriented.
  • Ability to lead-by-example and motivate others.
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States.
  • Must be 18 years or older to be employed.
About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.


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