Welding Field Service Technician

1 month ago


Harrisburg, Pennsylvania, United States Emerson Full time
Job Summary

We are seeking a skilled Welding Field Service Technician to join our team at Emerson. As a key member of our service team, you will be responsible for providing exceptional service to our customers, ensuring their Branson products are running at optimal levels.

Key Responsibilities
  • Independently carry out the startup and commission of Branson Products as a Multi-Product Service Tech (ultrasonics, non-ultrasonics).
  • Conduct calibration, troubleshooting, and maintenance of Branson equipment.
  • Establish and develop strong working relationships with customers by providing exceptional service and support.
  • Prepare and coordinate service calls, including gathering technical data and selecting necessary spare parts and tools.
  • Provide follow-up customer visits using service reports and direct communication with Service Manager.
  • Comply with all safety procedures and policies established.
  • Carry out site walkdowns, modifications, and upgrades.
Requirements
  • Strong electrical and mechanical skills.
  • Minimum of 2 years' experience troubleshooting and repairing electro-mechanical machines and components.
  • Technical aptitude to connect with customers via email, phone, and in-person.
  • Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, etc.).
  • Willing to travel approximately 75% (within country and region) - approximately half of this travel will be overnight.
Preferred Qualifications
  • Associates or technical degree preferred.
  • 3 or more years of related experience.
  • Strong electrical technician experience, able to read wiring diagrams and troubleshoot systems to the component level.
  • Industrial automation experience.
What We Offer

We recognize the importance of employee wellbeing and offer a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

We are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourages innovation and brings the best solutions to our customers.



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