Dream Career for Sleep Enthusiasts

1 week ago


Alexandria, Virginia, United States Mattress Firm Full time

Are you passionate about helping people achieve a great night's sleep? Do you want to be part of a company that prioritizes customer satisfaction and offers excellent career growth opportunities?

Mattress Firm, America's most trusted authority on sleep, is seeking highly motivated individuals to join our team as Sleep Experts. As a Sleep Expert, you will play a crucial role in creating a life-changing in-store experience for customers, empowering them to build the perfect sleep sanctuary.

We are committed to maintaining a non-discriminatory work environment and welcome diverse candidates to apply. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail.

The salary range for this position is $55,000-$75,000 per year, with performance-based bonuses after six months of employment. Benefits include excellent career growth opportunities, 401(k) with employer matching, mental health and life resources, medical, dental, prescription, and vision plans, and more.

As a Sleep Expert, your key responsibilities will include:

  • Cultivating strong relationships with customers by providing exceptional customer service
  • Providing technical and product knowledge information to customers and serving as a subject matter expert
  • Driving individual sales performance and KPIs while demonstrating company values and supporting company initiatives
  • Maintaining customer relationships during and after purchase, resolving customer issues, and sending delivery reminders

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise.

If you are a dedicated and enthusiastic individual who shares our passion for sleep and customer satisfaction, we encourage you to apply for this exciting opportunity.



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