Production Data Specialist

2 weeks ago

New York, New York, United States Lighthouse Document Technologies Inc Full time
Job Summary

Lighthouse Document Technologies Inc is seeking a highly skilled Production Analyst to join our team. As a key member of our production team, you will be responsible for processing and converting files to image format, exporting documents and metadata for client review and production, and ensuring the quality of produced data and final output.

Key Responsibilities
  • Process and convert files to image format, including TIF, JPG, and PDF, and export documents and metadata for client review and production.
  • Ensure the quality of produced data and final output, and utilize production resources effectively to meet or exceed turnaround requests and deadlines.
  • Participate in productions by assessing scope, technical requirements, and timelines, and make recommendations for project platform and workflows.
  • Produce documents and data in adherence to company standards and client-specific technical specifications, and recommend potential process improvements.
  • Create and prepare load files and deliverables for review in industry-standard review tools, including Concordance, Summation, eCapture, and Relativity.
  • Format data for importing into legal review software, using internal tools and SQL to manipulate and export data to conform to client requests.
  • Perform thorough quality checks on client data and work product at multiple stages, using documented procedures to eliminate rework and ensure 100% compliance of data and deliverables within an expedited time period.
  • Communicate status, progress, and potential issues to leadership and team members, serving as the primary point of contact for Client Services staff.
  • Provide documented and detailed hand-off summary on all accomplished tasks during shift/job turnover.
  • Support developing custom solutions and workflows for handling new or unusual data types and special technical requests.
  • Make recommendations for improved workflow, quality, internal documentation, and processes to maximize system resources and efficiencies as applicable.
  • Assist with training junior team members on department processes and applications, and assist with troubleshooting requests and fixes to deliverables.
  • Recommend and lead process improvement projects that may span multiple groups or locations.
Requirements
  • Maintain a sense of urgency on all production deliverables and internal requests.
  • Work independently with minimal direction, minimal administrative support, and an ability to work well with others.
  • Knowledge of SQL syntax and ability to edit basic code when editing scripts or expertise in Relativity.
  • Knowledge of iPro eCapture, and other litigation support applications such as Nuix, LAW, ReadySuite, and Relativity.
  • Knowledge of scripting or other coding languages such as PowerShell, C#, or JAVA is a plus.
  • Execute on multiple projects simultaneously and adapt to changing requirements and priorities.
  • Use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution.
  • Convey complex ideas both verbally and in writing to a non-technical audience.
  • Manage projects that span multiple groups, offices, or organizations.
  • Superior focus on quality control and accuracy of work-product.
  • Strong Microsoft Office/MS365 skills.
  • Requires a High School degree or equivalent experience. Associate or Bachelor degree preferred.
  • Requires 5 to 8 years of eDiscovery or equivalent technical experience.
Work Environment and Physical Demands
  • Duties are performed in a typical office environment while at a desk or computer table.
  • Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
About Lighthouse Document Technologies Inc

Lighthouse Document Technologies Inc celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves.

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

The expected pay for this role will range from $61,000 to $74,000 per year. This role will be eligible to participate in an annual bonus or incentive program. For any non-traditional shifts, there will be an additional shift differential attached to base compensation.

Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. Company-paid benefits also include Life & AD&D, short and long-term disability, telemedicine through 98point6, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

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