Residence Inn Ambassador

2 days ago


Oak Brook, Illinois, United States Aimbridge Hospitality Full time

We are currently seeking a highly skilled and experienced Front Desk Agent/PM Shifts to join our team at the Residence Inn Oak Brook hotel. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our guests and ensuring that they have an unforgettable stay with us.

Your primary responsibilities will include registering guests, making and modifying reservations, handling hotel operator and concierge duties, and providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. You will also be responsible for maintaining accurate records, processing transactions, and responding to guest inquiries in a timely and professional manner.

Requirements for this role include a high school diploma or equivalent, previous experience in a hotel or related field, and a strong desire to deliver outstanding customer service. We offer a competitive salary range of $48,000 - $58,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

Aimbridge Hospitality offers a unique opportunity to work for a global leader in third-party hotel management, with over 1,550 hotels in all 50 states and 22 countries. Join our dynamic team today and take the first step towards a rewarding career in hospitality



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