Dispatcher - Steamboat Springs Operations

5 days ago


Steamboat Springs, Colorado, United States Vacasa Full time
Job Responsibilities
  • Operate phone system, two-way radios, and dispatch tickets with precision and accuracy
  • Answer incoming calls and gather necessary information from guests, using standard operating procedures
  • Fulfill guest requests with timely and accurate shuttle service
  • Dispatch calls effectively to shuttle drivers, promoting teamwork and quality service
  • Use a computer to aid in dispatch requests as needed
  • Log call runs per shift, maintaining detailed records for future reference
Required Skills and Qualifications
  • Excellent communication skills, with a positive attitude and ability to work independently or with others
  • Highly responsive and reliable, with strong attention to detail
  • Able to provide high-priority customer service, solving problems with minimal guidance
  • Multitasking and flexibility to adapt to changing business needs
Benefits
  • Health, dental, and vision insurance (100% coverage option based on hours worked)
  • Employer-sponsored benefits, including 401K retirement savings plan with immediate 100% company match
  • Paid vacation and sick days
  • Employee Assistance Program
  • Career advancement opportunities


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