Department Manager

3 days ago


Beverly Hills, California, United States Balenciaga Full time
About the Role

We are seeking a highly skilled Department Manager to join our team at Balenciaga. As a key member of our retail team, you will be responsible for driving business growth and contributing to the brand's philosophy.

Key Responsibilities
  • Business Development
    • Develop and implement action plans to achieve sales targets and improve customer engagement
    • Lead a team of sales associates to ensure excellent customer service and sales performance
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Talent Leadership and Development
    • Recruit, train, and develop a high-performing team of sales associates
    • Provide coaching and feedback to team members to improve their skills and performance
    • Lead by example and embody the Balenciaga brand values
  • Brand Promotion and Client Experience
    • Develop and execute strategies to drive customer engagement and loyalty
    • Ensure that the store environment is visually appealing and aligned with the Balenciaga brand image
    • Provide exceptional customer service and ensure that customer needs are met
  • Process Management
    • Ensure that all processes are in compliance with company policies and procedures
    • Monitor and analyze sales data to identify trends and areas for improvement
    • Develop and implement processes to improve efficiency and effectiveness
Requirements
  • At least 3 years of experience in a managerial position in the luxury retail industry
  • Strong knowledge of the fashion industry and market trends
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed business decisions
  • Strong customer service skills and ability to provide exceptional customer experience
What We Offer

Balenciaga is committed to fostering a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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