Customer Experience Coordinator

5 days ago


Las Vegas, Nevada, United States Makers & Finders Full time
About the Role

We are seeking a highly motivated and experienced Front of House Manager to join our team at Makers & Finders. As a key member of our team, you will be responsible for providing exceptional customer service and maintaining a clean and organized environment.

Key Responsibilities
  • Assist with opening duties to ensure the floor is ready for opening
  • Assist on the floor wherever needed, including taking orders, cashing out checks, touching tables, food running, cleaning, and addressing any customer or employee issues
  • Constant communication with upper management/ownership
  • Fill out Daily Reports as directed
  • Proactive not reactive
  • Check kitchen to cleanliness and organization
  • Take pictures of food, drinks, busy floor times, merchandise or any additional post worthy pictures to keep gallery to post on social media
  • Ensure food & beverage quality is consistent both to the eyes and to taste
Requirements

To be successful in this role, you will need:

  • Education: High school diploma or equivalent required
  • Experience: 1-2 years of experience in restaurant operations or customer service
  • Skills: Excellent communication and leadership skills, ability to multitask and work in a fast-paced environment


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