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Customer Service Associate

2 months ago


Skokie, Illinois, United States The Brooks Brothers Group Full time

Join Our Team as a Part-Time Retail Associate

At Brooks Brothers, we pride ourselves on being America's oldest clothing retailer, with a rich history of fostering long-lasting relationships with our customers and team members. Our diverse operations provide numerous opportunities for career advancement, whether in our retail locations or at our corporate offices.

Position Overview

We are currently looking for enthusiastic and dedicated Part-Time Retail Associates to enhance our customer experience. This role is essential in driving store sales through effective engagement and comprehensive product knowledge. By prioritizing customer satisfaction and demonstrating a genuine passion for our brand, you will help create memorable shopping experiences that encourage customer loyalty.

Key Responsibilities

  • Drive personal productivity and contribute to achieving store sales objectives.
  • Promote the benefits of our credit card to customers.
  • Utilize various customer engagement tools to build and maintain relationships.
  • Exhibit strong product knowledge and operational skills to optimize sales opportunities.
  • Implement strategies to reduce losses from theft and improve inventory management.
  • Assist in maintaining a clean and organized store environment.

Qualifications

The ideal candidate will possess:

  • A passion for the Brooks Brothers brand and a commitment to exceptional customer service.
  • A proven history of driving sales and achieving top performance.
  • Excellent communication skills.
  • 1-2 years of sales experience, preferably in luxury or designer apparel.
  • Availability for nights and weekends is preferred.

At Brooks Brothers, we offer competitive compensation, a range of benefits, and a positive work environment built on mutual respect. We encourage you to consider joining our team and contributing to our ongoing success.

Best Regards,

The Talent Acquisition Team

We are an equal opportunity employer committed to creating a healthy and safe workplace for all.