Call Center Professional
3 days ago
Do you have what it takes to deliver world-class customer service and support?
About the PositionWe're seeking a highly skilled Call Center Professional to join our team in Boca Raton, FL. As a Call Center Professional, you'll be working as a first point of contact for our clients' customers, providing top-notch support and resolving issues efficiently.
Duties- Answer customer calls, provide product information, and help customers find solutions to their problems.
- Utilize information learned during training and leverage resources available through people, customer records, and knowledge management systems.
- Process required transactions via mainframe or web-based applications.
- Communicate effectively in a warm and empathetic manner.
- High School Diploma or equivalent.
- Excellent communication and problem-solving skills.
- Ability to work an 8-hour shift between 7am-7pm (last call) Mon-Fri.
Our competitive salary starts at $14.50 per hour, with opportunities to earn up to $19.50 on our incentive plan. Enjoy benefits like paid holidays, paid time off, and a retirement savings plan.
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Call Center Operations Manager
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