Call Center Professional

3 days ago


Boynton Beach, Florida, United States Conduent State & Local Solutions, Inc Full time

Do you have what it takes to deliver world-class customer service and support?

About the Position

We're seeking a highly skilled Call Center Professional to join our team in Boca Raton, FL. As a Call Center Professional, you'll be working as a first point of contact for our clients' customers, providing top-notch support and resolving issues efficiently.

Duties
  • Answer customer calls, provide product information, and help customers find solutions to their problems.
  • Utilize information learned during training and leverage resources available through people, customer records, and knowledge management systems.
  • Process required transactions via mainframe or web-based applications.
  • Communicate effectively in a warm and empathetic manner.
Requirements
  • High School Diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • Ability to work an 8-hour shift between 7am-7pm (last call) Mon-Fri.

Our competitive salary starts at $14.50 per hour, with opportunities to earn up to $19.50 on our incentive plan. Enjoy benefits like paid holidays, paid time off, and a retirement savings plan.



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