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Financial Services Representative

2 months ago

Edinburg, Texas, United States Greater Texas Credit Union Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Associate II to join our team at Greater Texas Credit Union. As a Branch Associate II, you will play a vital role in providing exceptional member service, building strong relationships, and driving business growth.

Key Responsibilities
  • Member Service: Assist members with various transactions, including deposits, withdrawals, transfers, and account maintenance.
  • Product Sales: Educate and engage members on financial products and services, including savings, checking, debit cards, and loans.
  • Problem Solving: Resolve member issues and concerns in a timely and professional manner.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives.
  • Branch Operations: Assist with opening and end-of-day procedures, maintain a clean and organized branch environment, and adhere to established security protocols.
Requirements
  • Experience: 1+ year of experience in a financial industry member services or equivalent role.
  • Education: High School Diploma or equivalent.
  • Language: Bilingual in Spanish and English.
What We Offer
  • Comprehensive Training: Receive e-learning and virtual training to develop your skills and knowledge.
  • Career Advancement: Opportunities for growth and advancement within the organization.
  • Competitive Benefits: Enjoy a full benefits package, including paid time off, holidays, and a 401(k) plan with employer match.