Automotive Service Consultant
2 months ago
Are you ready to be part of a dynamic team? Chevrolet of Montebello is seeking a Bi-lingual/Spanish-speaking Service Writer to enhance our service department. We pride ourselves on providing a supportive environment, comprehensive benefits, and continuous training. As a family-owned business with over 13 years of experience, we foster a welcoming atmosphere for our employees.
Key ResponsibilitiesAs a Service Advisor, your role will involve assessing vehicle inspections and estimates, and advising our valued customers on essential maintenance for optimal vehicle performance.
Your responsibilities will include:
- Welcoming customers in a timely manner.
- Gathering customer and vehicle details.
- Accurately communicating all vehicle issues as described by the customer.
- Identifying and suggesting necessary maintenance based on the vehicle's age, mileage, and service history.
- Creating a thorough and precise estimate for labor and parts.
- Tracking the status of each vehicle throughout the day and keeping customers informed.
- Ensuring the final invoice aligns with the work completed on the repair order.
- Clarifying all completed services and charges to customers.
- Providing detailed insights on customers' multi-point inspections and future service needs.
- No prior experience required; training will be provided
- Strong sense of ownership and accountability with effective prioritization skills.
- High level of integrity and professionalism, complemented by excellent communication abilities.
- Above-average energy and the capacity to thrive in a competitive setting.
- High School Diploma or equivalent is required.
- Valid in-state driver's license.
- Successful completion of a pre-employment background check and drug screening is mandatory.
- 401(k) plan
- Medical coverage
- Dental insurance
- Vision care
- Paid time off
The Service Advisor role features a compensation structure that includes a Base Hourly Rate ranging from $16.11 to $18.00. Additionally, commission compensation may be earned based on the value of closed repair orders, with no upper limit based on performance. A production bonus may also be available, reflecting individual or team achievements, with no fixed upper limit.
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