Store Operations Manager

3 weeks ago


Paramus, New Jersey, United States Crumbl Cookies - Longbow Full time

**About Crumbl Cookies - Longbow**

Crumbl Cookies - Longbow is a rapidly expanding bakery chain dedicated to serving the best gourmet cookies in the world. We're looking for an exceptional leader to join our team as a Store Operations Manager.

Salary: $60,000 base salary plus bonuses, making it a competitive and transparent compensation plan.

About the Role

This role involves leading a team of cookie enthusiasts to deliver remarkable experiences for each guest, all day, every day. As a Store Operations Manager, you'll be responsible for maintaining a clean, orderly, and safe environment, ensuring that all stations and baking equipment are clean and sanitary at all times.

Responsibilities:

  • Lead the team in working together to accomplish various objectives and manage systems and processes to excel in meeting key performance indicators (KPIs).
  • Develop Crumbl team members' skills and capabilities for their current roles and potential future roles.
  • SUPPORT THE GENERAL MANAGER IN OPERATIONAL AREAS INCLUDING Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc.
  • Stay on top of customer reviews and make necessary corrections to ensure a world-class customer experience.

Requirements

  • Preferably 1-2 years of leadership/management experience managing a large staff, including managing other leaders.
  • Strong moral compass and ability to manage a diverse crew fairly.
  • Lead from the front and actively involved in store operations during each shift.

Benefits

We offer a fun and upbeat atmosphere, substantial opportunity for career growth, ongoing career/leadership development program, competitive and transparent compensation plan, paid time off, sick time, and Sundays off.



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