Store Operations Manager
3 weeks ago
Gregorys Coffee - GC38 - Paramus seeks a skilled Store Operations Manager to oversee daily store operations, ensuring high standards of quality, service, and cleanliness. This role is ideal for a motivated individual with leadership skills and experience in managing teams.
Job Description:
This position involves overseeing the management of multiple aspects of the store, including people development, operational standards, service standards, facilities & maintenance, HR management, and financial performance. The successful candidate will be responsible for leading by example, coaching teams, and driving revenue growth while maintaining efficiency and profitability.
Key Responsibilities:
- Develop and implement effective strategies to improve store performance
- Lead and motivate teams to achieve exceptional results
- Monitor and maintain high standards of quality, service, and cleanliness
- Manage financial performance, including sales, labor, and COGS
- Proactively address customer concerns and coach teams on excellent guest service
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 2 years of leadership experience in retail or hospitality industry
- Excellent communication and interpersonal skills
- Able to work flexible hours, including evenings and weekends
- Ability to lift up to 25 pounds
Benefits:
- Competitive salary range: $60,000 - $80,000 per year, depending on experience
- Ongoing training and development opportunities
- Mission-driven company culture
- Opportunities for career advancement
Estimated Salary: $70,000 per year.
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