Planet Fitness Member Services Team Member

5 days ago


Saint Louis, United States Planet Fitness - Midwest Management Group Full time
Job Description: As a Member Service Representative at Planet Fitness - Midwest Management Group, you will play a vital role in shaping the customer experience. Your primary responsibilities will include greeting members, handling front desk activities, and facilitating membership updates. By providing exceptional service and support, you will contribute to the overall satisfaction of our members and help us achieve our goal of becoming the most welcoming and supportive fitness community in the region.

Salary: The estimated salary range for this position is $14-$17 per hour, based on your qualifications and experience.

About the Position: We are looking for a highly organized and detail-oriented individual to join our team as a Member Service Representative. In this role, you will be responsible for managing front desk activities, processing membership transactions, and communicating with members through various channels. Your strong problem-solving skills and ability to multitask will enable you to excel in this fast-paced environment.

Key Skills: To succeed in this role, you should possess excellent communication skills, be proficient in using technology, and demonstrate a passion for delivering exceptional customer experiences. Your ability to work independently and as part of a team will also be essential in achieving our goals and objectives.

Requirements: To qualify for this position, you should have a high school diploma or equivalent, be at least 18 years old, and have prior experience in customer-facing roles. A background in fitness and health is not necessary but is highly desirable.

Benefits: As a valued member of our team, you will enjoy benefits such as health insurance, opportunities for advancement, and paid time off. Our supportive work environment will allow you to grow professionally and personally while making a meaningful impact on our members' lives.

About Us: Planet Fitness - Midwest Management Group is a dynamic and rapidly growing fitness chain committed to providing an inclusive and motivating environment for our members. Our mission is to empower individuals to take control of their well-being and reach their full potential.

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