Customer Service Associate

6 days ago


Saint Louis, United States Planet Fitness - Midwest Management Group Full time
Role Summary

The Front Desk Representative will be responsible for creating a positive member experience by delivering a superior level of customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities:

  • Greet Members and Prospective Members: Provide exceptional customer service to all members and prospective members.
  • Front Desk Activities: Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Account Updates: Facilitate needed updates to members' accounts.


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