Cocktail Server

3 days ago

New York, New York, United States Tao Group Hospitality Full time
About the Role

We are seeking a skilled Cocktail Server to join our team at Tao Group Hospitality. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our lounge and bar.

Key Responsibilities
  • Anticipate and accommodate the needs of our guests, providing professional and exceptional service.
  • Present menus, answer questions, and make suggestions for all beverage and food items.
  • Inform guests of all food and beverage specials, with prices.
  • Required to solicit any allergy or dietary restrictions from each guest.
  • Accurately enter all orders into the POS system.
  • Ensure the delivery of all food and beverage to the guests.
  • Maintain general cleanliness of assigned stations and the entire venue.
  • Follow supervisor's instructions, communicate with and support co-workers, and be a team player.
  • Possess in-depth knowledge of all food and beverage menus and the company.
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Follows all company procedures when providing bottle service.
  • Follows proper cash/payment card procedures.
  • Complies with Department of Health and company sanitation standards.
  • Accurately completes all end-of-shift financial procedures.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
Requirements
  • Previous hospitality experience.
  • Previous cocktail and/or floor server experience.
  • Experience in a high-volume restaurant/nightclub/lounge.
Working Environment

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • Ability to write and verbally communicate.
  • Must have good positive energy throughout the day.
  • Must be able to print legibly for team members, management, and guests to read.
  • Must be able to kneel, bend, and stand for extended periods of time.
  • Must be able to move quickly.
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
  • Exposure to cleaning materials.
  • Exposure to hot kitchen elements or cleaning materials.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
  • Ability to maintain confidentiality.
  • Ability to handle a fast-paced, busy, and somewhat stressful environment.

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