Housing Case Manager
2 weeks ago
Upward Bound House is seeking a highly motivated and compassionate Housing Case Manager to join our team. As a key member of our staff, you will play a critical role in providing housing-focused case management services to Transition Age Youth (TAY) and young adults experiencing homelessness.
Job Summary:The Housing Case Manager will provide field-based, housing-focused case management and supportive services to TAY and young adults experiencing homelessness. This includes unit identification, landlord engagement and mediation, time-limited rental assistance, and housing stability assistance.
Key Responsibilities:- Outreach to TAY and young adults experiencing homelessness to screen for the Youth Homelessness Demonstration Program, ensuring eligibility and assessing housing needs and preferences.
- Conduct comprehensive intake and assessment of participants, developing a Housing Service Plan in collaboration with the program participant.
- Assist participants in locating and securing permanent housing, including identifying housing resources, communicating with landlords, and processing applications.
- Conduct regular home visits to ensure housing stability standards are maintained and to support housing retention.
- Educate participants on tenant rights and responsibilities, and provide budgeting and money management support to help maintain housing.
- Network with landlords and property managers to discuss UBH's rental assistance programs and encourage their participation.
- Perform inspections of units for habitability standards, including safety and security wellbeing.
- Provide advocacy as needed to help address issues and barriers between landlords and participants.
- Coordinate and provide care and services that are safe, timely, efficient, equitable, and client-centered.
- Bachelor's Degree in Human Services or related field.
- Minimum of 2 years' experience working with unhoused populations, with a preference for Transition Age Youth.
- Demonstrated knowledge of fair housing laws and practices.
- High level of professionalism and ability to maintain personal and professional boundaries.
- Understanding of best practice approaches, including Housing First, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.
- Strong written and verbal communication skills.
- Ability to respond responsibly in emergency and crisis situations.
- Intermediate proficiency in Windows Office Suite programs and a data management system (HMIS preferred).
The Housing Case Manager will work in a fast-paced environment, with frequent travel in Los Angeles County. The position requires reliable transportation, a valid CA driver's license, and proof of auto insurance. The employee must be able to enter various buildings that may require climbing stairs and be subjected to outside environmental conditions.
Upward Bound House is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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