Senior Manager

2 weeks ago

New York, New York, United States Genpact Full time
Job Title: Senior Manager - People and Change Management Expert

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job Summary:

We are looking for experienced candidates with demonstrable experience across all industries sectors in delivering change management. This role includes:

  • Consulting Delivery - Manage complex change management workstreams and initiatives.
  • Thought Leadership - Contribute insights on emerging methodologies to advance our change management capabilities.
  • Practice Leadership - Support the growth of our change management practice by contributing to methodology development, knowledge sharing, and expanding our talent pipeline.
  • Business Development - Utilize your change management knowledge to support sales pursuits, proposals, and presentations to new clients.
  • Project Leadership - Lead integrated project teams to deliver change management components across transformations effectively.
Responsibilities:

Lead change management workstreams within broader consulting engagements and enterprise transformations. Apply expertise to help clients develop strategies for change leadership, stakeholder engagement, and driving adoption. Contribute to practice development initiatives around methodologies, tools, and emerging change techniques.

Support recruiting and development of top change management consultants within our practice. Contribute change expertise and insights to pursue new client opportunities and strengthen proposals. Foster an empathetic, collaborative culture focused on inclusion and human-centered change.

Participate in enterprise initiatives related to culture, employee experience, and organizational effectiveness. Incorporate diversity, equity, and inclusion tenets into change management delivery. Encourage adoption of the practice's methodologies, tools, and technologies across Genpact. Share knowledge and mentor junior team members to build capabilities.

Qualifications:

Minimum Qualifications:

  • Relevant years of experience delivering change management initiatives within large-scale transformations.
  • Consulting experience with a focus on organizational change and transformation programs.
  • Passion for human-centered approaches is grounded in empathy and inclusivity.
  • Demonstrated ability to build effective client relationships and become a trusted advisor.
  • Strong communication, collaboration, and team leadership abilities.
  • Bachelor's degree required; Advanced degree preferred.
  • Willingness to travel and operate effectively across cultural contexts.

Preferred Qualifications/ Skills:

  • Passion for people-focused change management grounded in empathy, inclusivity, and respect for employees.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

The approximate annual base compensation range for this position is $120,000 to $130,000. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

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