Retail Sales Consultant

2 weeks ago


Strongsville, Ohio, United States AutoZone Full time

As a Retail Sales Associate at AutoZone, you will have the opportunity to work in a fast-paced retail environment where you will drive sales through exceptional customer service. Key responsibilities include assisting customers, managing store tasks, and maintaining a safe working environment. You will also be required to communicate with managers regarding customer concerns and employee matters, and develop and enhance customer service skills.

Responsibilities:

  • Assist customers and provide a WOW Customer Service experience
  • Manage store tasks in a timely manner on the designated shift
  • Operate cash registers and adhere to established cash handling procedures
  • Adhere to company policies and loss prevention procedures
  • Ensure store appearance and merchandising standards are maintained as directed
  • Restock merchandise and place it in its respective area
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and stay up-to-date with current promotions through AutoZone systems
  • Practice GOTTChA and assist with installations of wiper blades, batteries, and light bulbs
  • Read codes from customers' automobiles using OBDII
  • Diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
  • Develop and enhance customer service skills

Salary Estimate: Based on national averages, the estimated salary for this role is around $45,000 - $65,000 per year. With benefits like competitive pay, unrivaled company culture, medical, dental & vision plans, exclusive discounts and perks, 401(k) with company match, Stock Purchase Plan, and opportunities for career growth, we believe this role offers a great opportunity for professional development and financial stability.



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