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Office Manager Clinic II
4 weeks ago
Covenant Health (Tennessee) is seeking an experienced Office Manager Clinic II to lead our team of healthcare professionals. As a key member of our organization, you will be responsible for directing and coordinating the overall functions of our clinic to ensure maximization of cash flow while improving patient, physician, and other customer relations.
Key Responsibilities:
Follows Studer principles, including rounding and developing the AIDET fundamentals of communication.
Assumes responsibility for selecting, hiring, and training needs of office employees by ensuring appropriate staffing levels. Supervises and evaluates performance over assigned personnel. Meets with staff on a monthly basis.
Maintains financial goals of practice by ensuring efficient and timely billing and collection process. Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner.
Develops and directs efficient materials management process. Ensures cost-efficient ordering and utilization of supplies by using preferred vendors.
Ensures office compliance with regulatory and governmental agencies.
Establishes positive working environment with physicians, staff, and preferred outside vendors. Promotes open communication within office.
Oversees and monitors operating expenses and performs within budget as applicable.
Provides necessary resources and support as needed for all office departments and location as applicable.
Remains accessible to all office personnel.
Recommends opportunities for coordination of interdepartmental office efforts.
Assists in development and monitoring of budget and performance goals.
Maintains efficient and effective information and reporting systems. Recommends changes to enhance capabilities.
Maintains consistent contact with designated physicians concerning daily operational activities and financial progress. Meets monthly with physicians.
Maintains strictest confidentiality.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Requirements:
High school diploma or equivalent, prefer Bachelor's degree in business or related field.
Manager of at least four (4) providers (physician or mid-level) or has special certifications that can be utilized in other areas of the practice, including but not limited to, X-ray, Lab, Ortho, and etc.
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