Customer Service Representative
2 weeks ago
About the Role:
Lawn Doctor West Lake County is seeking a skilled Customer Service Representative to provide exceptional service to our lawn care customers. As a key member of our team, you will be responsible for answering phones, speaking with customers and potential customers, addressing customer issues, maintaining customer data, and providing price quotes and selling Lawn Doctor services over the phone.
Key Responsibilities:
- Takes inbound calls from customers and potential customers
- Makes outbound calls to follow up on estimates and ensure customer satisfaction
- Sells services over the phone
- Maintains customer data records
- Processes paperwork from sales and service team members
Requirements:
We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.
What We Offer:
We offer a competitive salary, commission, and benefits. This is a temporary position. All Lawn Doctor locations are independently owned and operated, and all positions identified here are positions offered by individual Lawn Doctor franchisees.
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