Customer Service Representative

1 month ago


Rogersville, Alabama, United States Long John Silver's Full time
About the Role

We are seeking a friendly and helpful individual to join our Afternoon/Nights Customer Service team. As a key member of our team, you will play a crucial role in ensuring guest satisfaction in a fast-paced environment.

Key Responsibilities
  • Greet and positively engage guests in the restaurant.
  • Accurately accept guests' orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners.
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
Requirements
  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.
What We Offer
  • Free Meals during your shift.
  • Flexible Scheduling.
  • Fun Work Environment.
  • Paid Training.
  • Advancement Opportunities.
  • Competitive Pay.
  • GED/Scholarship Opportunities.
  • Retail Discount Program to save $$$ at other retail establishments.
  • Referral Program available at Most Locations - ask for details.
  • Early Access to New Menu Items.

At Charter Foods, we are committed to providing our guests with great-tasting, sustainably-caught seafood. If you are looking for a delicious and fun opportunity to work in the food and beverage industry, we encourage you to apply.



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