FLOOR SUPERVISOR

5 days ago


Newark, New Jersey, United States Compass Group Careers Full time
Job Summary

This role is responsible for overseeing the day-to-day operations of a hospitality facility, ensuring that all activities conform to company, government, and accrediting agency standards and regulations.

Key Responsibilities:
  • Customer Service and Client Satisfaction: Ensure optimal customer service and client satisfaction by providing a high level of service and addressing any concerns or issues in a timely and professional manner.
  • Cost-Effective Management: Provide cost-effective management that meets and exceeds stated expectations by analyzing and optimizing operational processes and implementing cost-saving initiatives.
  • Operational Activities: Assist in the responsibility for all operational activities, including quality improvement, sanitation, infection control, and all facility-related activities.
  • Health, Safety, and Sanitation: Follow health, safety, and sanitation guidelines for all products and ensure that all staff members are aware of and adhere to these guidelines.
  • Additional Responsibilities: Perform other duties as assigned by management.
Qualifications:
  • Education: Associate's Degree or comparable experience.
  • Experience: 3-5 years of relevant experience in hospitality operations.
  • Skills: Supervisory, leadership, management, and coaching skills, as well as strong communication and problem-solving skills.
  • Other Requirements: Ability to multi-task, establish priorities, and exhibit initiative, sense of urgency, responsibility, flexibility, and leadership.
Benefits:
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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