Hotel Receptionist

2 days ago

Pittsburgh, Pennsylvania, United States Comfort Inn Full time

About the Role

">

The Hotel Receptionist at Comfort Inn plays a vital role in ensuring that guests have a seamless and enjoyable stay. As the first point of contact, you will be responsible for welcoming guests, checking them in and out, and providing them with information about the hotel's amenities and services.

">

Key Responsibilities

">
  • Check-in and Check-out Process: Efficiently process guest arrivals and departures, ensuring all necessary documents are completed and handed over to the relevant departments.
  • Guest Services: Provide exceptional customer service by answering queries, resolving issues, and offering personalized recommendations to enhance the guest experience.
  • Communication: Liaise with housekeeping, maintenance, and other departments to ensure smooth operations and maintain high standards of cleanliness and comfort.
  • Sales and Upselling: Identify opportunities to upsell additional facilities and services, such as room upgrades, breakfast packages, or spa treatments, to increase revenue and satisfaction.
  • Group Reservations and VIP Services: Confirm group reservations, arrange personalized services for VIP customers, and coordinate special requests, such as weddings or events.
">

Requirements and Qualifications

">

To succeed in this role, you should possess excellent communication and interpersonal skills, with a warm and welcoming demeanor. You must be able to work effectively in a fast-paced environment, handling multiple tasks and priorities while maintaining attention to detail and accuracy.

">

Salary Range: $40,000 - $60,000 per annum (dependent on location and experience)

  • Hotel Receptionist

    2 days ago

    Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time

    Hotel Receptionist Job DescriptionWe are looking for a friendly and organized Hotel Receptionist to join our team at the Hampton Inn & Suites Pittsburgh. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Job Summary:$15.00 per hourPART-TIME position with OPEN...

  • Hotel Receptionist

    2 days ago

    Pittsburgh, Pennsylvania, United States Omni Hotels Full time

    Omni Hotels seeks a Guest Service Representative to join their team. The ideal candidate will be responsible for ensuring seamless check-in and check-out experiences for guests, handling requests and complaints in a professional manner, and promoting hotel programs to increase revenue.The Guest Service Representative will be the first point of contact for...

  • Hotel Receptionist

    2 days ago

    Pittsburgh, Pennsylvania, United States Comfort Inn Full time

    Company Overview: Comfort Inn is a leading hotel chain that prides itself on providing exceptional customer service and a comfortable stay for its guests. As a Hotel Front Desk Agent, you will be the face of our brand and play a crucial role in ensuring our guests have an enjoyable experience.">Job Summary: We are seeking a highly motivated and organized...

  • Hotel Receptionist

    2 days ago

    Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full time

    Holiday Inn Express Pittsburgh West is a leader in the hospitality industry, and we are seeking a highly motivated and detail-oriented Front Desk Agent to join our team!About the Job:As a Front Desk Agent, you will be responsible for ensuring that every guest has a memorable and enjoyable stay. This includes checking-in and checking-out guests, handling room...

  • Airport Hotel Receptionist

    2 days ago

    Pittsburgh, Pennsylvania, United States Fairfield Pittsburgh Airport Full time

    Job Description: As a Front Desk Agent at Fairfield Pittsburgh Airport, you will play a critical role in delivering exceptional customer service to our guests. Key Responsibilities: Registering guests and processing room assignmentsMaking and modifying reservationsProviding information on hotel services, facilities, and local attractionsHandling guest...

  • Hotel Receptionist Supervisor

    2 days ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are looking for a skilled Night Auditor to join our team at Concord Hospitality. As a front desk professional, you will play a crucial role in ensuring our guests have an exceptional stay. Your ability to work semi-independently and your high sense of responsibility will make you an ideal candidate.About the RoleKey responsibilities include:Processing...