Area Coach

5 days ago


Fleming Island, Florida, United States US Leader Restaurants Full time
Job Summary

The Area Coach is a key leadership role responsible for providing overall guidance and support to Restaurant General Managers (RGMs) in achieving their Annual Operating Plans. This position involves coaching and directing RGMs and Assistant General Managers (AGMs) to ensure consistent customer satisfaction, drive sales and profitability, and maintain company standards.

Key Responsibilities
  • Leadership and Development
    • Role model the company's leadership principles and values.
    • Recruit, hire, and develop talented RGMs, AGMs, and Shift Managers.
    • Conduct regular coaching sessions to enhance performance and growth.
    • Build a strong bench of future leaders within the organization.
  • Customer Satisfaction
    • Ensure consistent customer satisfaction across all restaurants.
    • Coach RGMs to deliver exceptional customer experiences.
    • Monitor customer feedback and implement improvements.
  • Financial Performance
    • Analyze financial performance and identify areas for improvement.
    • Coach RGMs on sales and profitability strategies.
    • Provide regular feedback and coaching to RGMs and AGMs.
Requirements
  • Strong leadership and coaching skills.
  • Proven track record of driving customer satisfaction and financial performance.
  • Excellent communication and interpersonal skills.
  • Ability to travel to designated stores and work with management teams.
  • Associate's or Bachelor's degree or equivalent experience in a related field.


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