Outpatient Care Clinic Operations Director

4 weeks ago


Temple, Texas, United States Baylor Scott & White Health Full time
Job Summary
As a key member of the Baylor Scott & White Health leadership team, the VP Patient Care - Temple is responsible for overseeing the planning and direction of nursing practice and clinical services across all patient care settings. This includes inpatient and outpatient services, as well as social services, ambulatory care, cardiology, respiratory, rehabilitation, pharmacy, emergency medicine, and other nursing or clinical support functions. The successful candidate will establish and communicate clinical strategic goals and objectives, develop and implement clinical protocols, nursing policies and procedures, and quality improvement initiatives. Additionally, they will ensure high-quality patient care delivery in a cost-effective manner, negotiate interdepartmental resources, and collaborate with senior leadership to achieve service excellence in healthcare.

Essential Functions
- Oversees clinical patient care services for BSWH Temple.
- Develops and implements short and long-range nursing plans and priorities aligned with BSWH mission, values, and business objectives.
- Advises and collaborates with clinical departments, medical staff, and other leadership on nursing activities and decisions that impact the quality of patient care, patient safety, and patient satisfaction.
- Creates and leads a nursing environment that promotes a collaborative nursing practice and excellence in patient care, patient safety, nursing education, and clinical research.
- Leads the development and implementation of nursing policies, programs, and initiatives and ensures consistency in standards of nursing practice across all clinical settings.
- Evaluates current Nursing practices and patient care delivery models to continually improve the quality, appropriateness, and efficiency of patient care.
- Promotes and facilitates a multidisciplinary approach to patient care and coordination of care among clinical disciplines.
- Leads the development and implementation of clinical quality and patient safety initiatives, programs, and activities.
- Develops and implements quality and utilization standards for patient care services to ensure coordinated plans of treatment, delivery of services that meet patient needs, and efficient and cost-effective patient care.
- Ensures nursing services are compliant with all applicable laws and regulatory requirements, including Joint Commission.

Key Success Factors
- Bachelor's degree in nursing or related field required.
- 5+ years of nursing experience in an acute care environment, ideally an academic trauma center.
- 1+ years of experience in a leadership role.

BSWH Leadership Principles are critical to the success of our executive leaders and our organization. The executive team should model leadership principles in how they show up for their team (including the executive team) – and themselves – every day. Hire and Develop the Best - Leaders hire exceptional and diverse talent, coach continuously and set a high bar for performance. Start with Why - Leaders start with the end in mind, articulating the why and painting a compelling picture of the future. Challenge your Biases - Leaders use data and diverse perspectives to guide decisions. Learn Continuously - Leaders love to learn and listen to understand, always looking for ways to apply new ideas.

Minimum Requirements
- Bachelor's degree required;

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