Battery Service Technician
2 weeks ago
We're seeking a skilled Battery Service Technician to join our team at AAA Northern California, Nevada & Utah. As a key member of our service team, you'll be responsible for providing exceptional customer service while performing a variety of tasks related to battery and light service.
Key Responsibilities:
- Drive and operate a service vehicle to respond to member calls and perform services such as flat tire changes, lock-outs, and fuel delivery.
- Interact with customers to establish rapport, build relationships, and provide problem-solving skills to resolve issues.
- Utilize on-board computer, radio communications, and mapping systems to efficiently complete tasks.
- Complete daily paperwork, including call-logs, battery invoices, and cash receipts.
Requirements:
- Valid driver's license with a safe driving record.
- Two years of experience in a customer contact role.
- Vocational technical automotive training or certification (preferred).
- ASE certification (preferred).
Work Environment:
Works outdoors at vehicle sites, lifting and carrying tires and parts, weighing up to 50 pounds, several times a day. Works in all weather and traffic conditions.
Compensation:
Starting rates vary by region, ranging from $20.00 to $24.50 hourly, with potential to make up to an additional $1,300 per month with quality and productivity incentives.
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