Sales Support Representative

6 days ago


Halethorpe, Maryland, United States Ferguson Enterprises Full time

Job Summary:

Ferguson Enterprises is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our residential trade customer group by providing exceptional customer service and assisting with various sales functions.

Key Responsibilities:

  • Assist customers with sales-related inquiries and concerns
  • Provide product recommendations and solutions to support customer needs
  • Support sales associates in providing outstanding customer service
  • Use customer relationship management (CRM) system and phone system effectively

Requirements:

  • Prior sales experience is strongly preferred
  • 0-3 years customer service experience is preferred
  • Plumbing and/or HVAC industry experience is a plus
  • Ability to build long-lasting relationships and balance business and customer needs

What We Offer:

  • Structured 8-week training program
  • Opportunity to learn and grow with a leading wholesale distribution organization
  • Competitive pay and benefits package

About Ferguson Enterprises:

Ferguson Enterprises is a leading wholesale distribution organization that values its associates and provides a supportive work environment. We are committed to promoting from within and offer opportunities for growth and development.



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