Sales Support Representative
2 weeks ago
Ferguson Enterprises is seeking a motivated and detail-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our residential trade customer group by providing exceptional customer service, answering sales calls, and assisting with behind-the-scenes sales functions.
Key Responsibilities- Provide outstanding customer service to residential trade customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Assist with sales calls, providing general information and addressing customer concerns or questions.
- Help customers by recommending the best products and solutions to support their needs.
- Present job quotes and provide accurate pricing and inventory information to customers.
- Use customer relationship management (CRM) system and phone system effectively.
- Work together with Sales associates to provide exceptional customer service for both existing and prospective customers.
- Prior sales experience is strongly preferred.
- 0-3 years customer service experience is preferred.
- Plumbing and/or HVAC industry experience is a plus.
- A desire to learn with a drive to succeed.
- Passion for collaboration and desire to assist customers across the team.
- Ability to build long-lasting relationships while balancing business and customer needs.
- Drive to act and respond quickly to customer needs and make decisions in a timely manner.
- General digital literacy including Microsoft Office.
- Strong written and verbal communication skills.
- Bilingual a plus.
- A comprehensive 8-week training program to ensure your success in the role.
- Opportunities for professional and personal growth, with a focus on promoting from within.
- A competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
- A holistic approach to benefits plans and programs that support the mental, physical, and financial well-being of our associates.
$31.41 per hour (estimated monthly salary for salaried roles)
This role is bonus or incentive plan eligible.
Ferguson complies with all wage regulations and may offer a higher starting wage in certain locations based on local or state wage requirements.
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Sales Support Representative
2 weeks ago
Halethorpe, Maryland, United States Ferguson Enterprises Full timeAbout the RoleFerguson Enterprises is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our HVAC customer group by providing exceptional customer service and assisting with sales functions.ResponsibilitiesAssist with sales calls, address customer concerns, and...
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Sales Support Representative
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Halethorpe, Maryland, United States Ferguson Enterprises Full timeJob Summary:Ferguson Enterprises is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our residential trade customer group by providing exceptional customer service and assisting with various sales functions.Key Responsibilities:Assist customers with sales-related...
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Sales Support Representative
2 weeks ago
Halethorpe, Maryland, United States Ferguson Enterprises Full timeJob Opportunity:Ferguson Enterprises, LLC. is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in supporting our residential trade customer group by providing exceptional customer service and assisting with sales functions.Responsibilities:• Assist with answering sales calls...
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Sales Support Representative
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Halethorpe, Maryland, United States Sciens Building Solutions Full time{"title": "Fire Systems Sales Representative", "description": "Job SummarySciens Building Solutions is seeking a highly motivated and experienced Fire Systems Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing new business opportunities and growing our fire safety business through new...