Case Manager Assistant
4 days ago
Are you passionate about supporting vulnerable populations? Do you have excellent communication and interpersonal skills? We're looking for a skilled Case Manager Assistant to join our team at South Middlesex Opportunities (SMOC).
About the JobIn this critical role, you'll be responsible for ensuring the safety and security of our shelter residents. This includes monitoring chores, curfews, and household rules and routines, responding calmly and effectively in emergency situations, and providing written communication in logs at the end of each shift.
Main Responsibilities:- Safety and Security: You'll be responsible for maintaining a safe and secure environment within the shelter, which includes setting limits, de-escalating disruptive situations, and giving warnings as needed.
- Client Support: You'll offer support services to residents, including attending all staff meetings, group trainings, and supervisions as needed, and communicating effectively with clients and staff in other areas.
- Administrative Tasks: You'll maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements, ensure compliance with program/department, agency, and/or funder requirements as well as SMOC policies and procedures, and perform other duties as assigned.
- A minimum High School Diploma or GED is required.
- You should have a strong understanding of and sensitivity to low-income families of diverse backgrounds.
- Excellent communication and interpersonal skills are essential.
- Bilingual skills are strongly preferred, and you must have a valid driver's license and reliable transportation.
The estimated salary for this position is between $45,000 and $60,000 per year, based on experience and qualifications.
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