IT Support Specialist

4 days ago


Birmingham, Alabama, United States K2 Staffing Full time

About the Role

K2 Staffing is seeking a skilled IT Support Specialist to join our team. As a Help Desk Technician, you will provide technical support to clients in a corporate environment or IT service company. This role requires 4 years of technology support experience and knowledge of various technologies including Microsoft desktop and server operating systems, Active Directory, and cloud IP phone systems.

Key Responsibilities

  • Provide technical support to clients via phone, email, or in-person.
  • Troubleshoot problems and resolve issues efficiently.
  • Install and configure hardware and software as needed.
  • Collaborate with other teams to ensure seamless service delivery.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • Exceptional communication and problem-solving skills.
  • Ability to work independently and as part of a team.

Salary Information

The estimated annual salary for this position is $55,000 - $65,000, depending on experience.



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