Senior Registered Nurse

3 days ago

Brookline, Massachusetts, United States Mass General Brigham Full time
Job Title: Senior Registered Nurse - Quality Assurance Specialist

Mass General Brigham is seeking a highly skilled Senior Registered Nurse to join our Quality Assurance team. As a Senior Registered Nurse - Quality Assurance Specialist, you will play a critical role in ensuring the highest quality of care for our patients.

Job Summary:

The Senior Registered Nurse - Quality Assurance Specialist will be responsible for coordinating clinical quality assurance activities, including the development and review of training materials, auditing clinical team members, and preparing for NCQA audits. This role will also involve working closely with the Clinical Quality Assurance & HEDIS Manager to monitor, maintain, and support the clinical department to ensure compliance with regulatory requirements and accreditation standards.

Key Responsibilities:
  • Conduct monthly file audits for all file requirements.
  • Participate in and/or lead clinical Interrater Reliability Testing (IRR).
  • Proactively communicate and collaborate within the Clinical and Quality Departments to identify key areas of focus and develop a Quality Assurance (QA) plan.
  • Develop written summaries of specific key areas of training required for clinical staff based on audit results.
  • Monitor staff adherence to designated NCQA UM, NCQA Complex Care Management (CCM), Quality Improvement (QI) and other standards, contractual and regulatory requirements.
  • Work with the Clinical Quality Assurance Manager to communicate recommendations for operational changes based on survey findings to Quality and Clinical leadership.
  • Participate in training activities for clinical staff to support adherence to NCQA and other regulatory and internal documentation standards/requirements.
  • Support business requirements for system and process improvements.
  • Work with Medical Record Review staff to assist with the medical record review process.
  • Support the Appeals and Grievance team to assist with auditing and compliance.
Requirements:
  • Registered Nurse with 5+ years of clinical experience in a healthcare setting.
  • Valid unrestricted Massachusetts RN professional license.
  • Quality Assurance auditing experience a plus.
  • NCQA experience preferred.
  • Complex Care Management experience preferred.
  • Utilization Management (InterQual) experience preferred.
About Us:

Mass General Brigham is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Our work centers on creating an exceptional member experience – a commitment that starts with our employees. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

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