Retail Associate

4 weeks ago


Kansas City, Kansas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring a positive shopping experience for our members by providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.

Key Responsibilities

• Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options when needed.
• Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management.
• Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, processing member purchases, and promoting the company's products and services.

Requirements

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Excellent communication and interpersonal skills.
• Ability to lift up to 25 pounds and stand for long periods of time.

Benefits

• Competitive hourly wage range of $15.00 to $22.00.
• Opportunities for advancement and professional growth.
• Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
• Access to Live Better U, a company-paid education benefit program for full-time and part-time associates.
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