Quality Assurance Specialist

2 days ago

Columbus, Ohio, United States Warehouse Anywhere Full time

Role Overview

Warehouse Anywhere is seeking a highly motivated and detail-oriented professional to oversee the administration of quality processes and procedures at our Columbus, Ohio facility. In this role, you'll ensure optimal warehousing and distribution practices while maintaining full compliance with the company's Quality Management System. Ideally, you'll possess a solid understanding of ISO 9001 quality assurance methodologies and experience in fast-paced commercial operations.

About the Company

Warehouse Anywhere focuses on combining strategic locations and proprietary technology to deliver an unparalleled warehousing and inventory management solution. We serve a broad range of customers, including retail, service and repair, pharmaceutical, medical device, and installation, all of which have a need for a regional or national warehousing/storage solution.

Responsibilities

General Quality Management System (QMS)

  • Maintain existing ISO 9001 compliant processes, ensuring alignment with customer needs, organizational goals, and industry best practices.
  • Suggest site improvements to enhance ISO 9001 compliance when appropriate.
  • Identify and manage deviations from established quality processes.
  • Support customer relationships, including qualification and surveillance audits, to maintain the company as a best-in-class partner to our customers.

Inventory Quality Management

  • Maintain separation of regulated and non-regulated product and processes.
  • Monitor quarantined inventory, ensuring that restricted inventory is properly separated.
  • Identify, document, and evaluate nonconforming product.
  • Disposition nonconforming product based on existing standards and quality evaluation.

Operations Support

  • Perform inspections of regulated goods and generate detailed reporting related to inspection results and potential impacts.
  • Generate inventory detail and trend reports using the Warehouse Management System.
  • Support customer inquiries related to inventory, orders, returns, and product quality.
  • Perform inventory cycle counts and audit collected data for accuracy, support inventory investigations related to discrepancies.

Training and Education

  • Provide training and guidance to employees on the requirements of the relevant standards, procedures, and deviations.
  • Serve as an internal consultant to operations supporting the implementation of Policies, Procedures, Work Instructions, and other controlled documents to support the organization.

Documentation and Reporting

  • Maintain accurate and comprehensive records of inspections, deviations, complaints, CAPAs, and other actions as required by relevant standards and customer requirements.
  • Generate reports, metrics, and analysis to communicate quality performance and compliance to Quality management and stakeholders.

Continuous Improvement

  • Actively contribute to the identification and implementation of process improvements and initiatives that align with organizational objectives.

Qualifications

  • Bachelor's degree in a related field.
  • 0-3 years in quality assurance, or any role in fast-paced operation (food, pharmaceuticals, medical devices, automotive, aerospace, manufacturing, warehousing, etc.).
  • Familiarity with ISO 9001 standards, quality management principles & tools, deviations management, and CAPA processes.
  • Proven ability to influence cross-functional teams and drive improvements without formal authority, demonstrating strong communication, collaboration, and problem-solving skills to achieve shared goals.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Effective communication and interpersonal skills to collaborate with diverse teams, both internal and external.
  • Bilingual English & Spanish preferred.

Compensation & Benefits

  • The salary range estimated for this position based in Ohio is $60,000 - $120,000.
  • A choice of national medical, dental, and vision insurance plans.
  • Employee Assistance and Family Support Program.
  • Generous PTO plan.
  • 401k retirement plan with match.

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